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Service & Support

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At Gelcraft, we provide end-to-end service solutions for ice cream, gelato, and frozen dessert businesses.

 

From equipment installation through to preventative maintenance and technical support, our focus is keeping your operation running efficiently, reliably, and at peak performance.

Equipment Installation & Commissioning

Our technicians provide:

  • Professional installation of ice cream and frozen dessert equipment

  • Commissioning and performance testing

  • Calibration to manufacturer specifications

  • Operator handover and basic training
     

Preventative Maintenance & Servicing

Planned maintenance reduces breakdowns, extends equipment life, and protects product quality.

Our servicing programs include:

  • Scheduled preventative maintenance

  • Cleaning, inspection, and wear-part replacement

  • Performance checks and efficiency optimisation

  • Compliance with manufacturer service requirements


     

Arctick Certified 

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Gelcraft is Arctick certified, ensuring all refrigeration work is carried out in full compliance with Australian environmental and safety regulations. This certification authorises our technicians to legally handle, recover, and work with refrigerants, safeguarding both your equipment and the environment.

 

By engaging an Arctick-certified service provider, you can be confident that all servicing, repairs, and maintenance meet regulatory standards, protect manufacturer warranties, and uphold best-practice refrigeration procedures.

Why Choose Gelcraft

  • Industry-specific expertise in ice cream manufacturing 

  • Reliable, experienced technical support

  • Clear communication and transparent advice

  • Focus on operational efficiency and longevity

Whether you need routine servicing, urgent repairs, or advice on your equipment, Gelcraft is here to help.

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In collaboration with our global partners, we offer a service of source, design, and supply of specialty equipment for the ice-cream / gelato and bakery industry.

With a wealth of experience in setting up Gelaterie/Ice Cream Shops, Gelcraft Solutions will provide the right solution for your business no matter how large or small.
 
Gelcraft Solutions specialize in display freezers, pozzetti freezers, batch freezers, pasteurizers, blast freezers,, chocolate fountains, and various bakery equipment.
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Contact Us

(03) 9462 6422

13 – 15 Malua Street Reservoir VIC 3073

© 2025 Gelcraft Solutions

About Us

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