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Service & Support

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At Gelcraft, we provide end-to-end service solutions for ice cream, gelato, and frozen dessert businesses.

 

From equipment installation through to preventative maintenance and technical support, our focus is keeping your operation running efficiently, reliably, and at peak performance.

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Equipment Installation & Commissioning

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Our technicians provide:

  • Professional installation of ice cream and frozen dessert equipment

  • Commissioning and performance testing

  • Calibration to manufacturer specifications

  • Operator handover and basic training
     

Preventative Maintenance & Servicing

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Planned maintenance reduces breakdowns, extends equipment life, and protects product quality.

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Our servicing programs include:

  • Scheduled preventative maintenance

  • Cleaning, inspection, and wear-part replacement

  • Performance checks and efficiency optimisation

  • Compliance with manufacturer service requirements

     

Service &
Parts Request

Customer Service Agent
Refrigerator Repair Tools

Service or Parts Request

Service or Parts
Machine/Parts Type

Information Disclaimer

Information and specifications are accurate to the best of our knowledge at the time of publication and may change without notice. Please confirm current specifications, features, availability and inclusions with the Gelcraft Solutions sales team before purchase. 

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In collaboration with our global partners, we offer a service of source, design, and supply of specialty equipment for the ice-cream / gelato and bakery industry.

With a wealth of experience in setting up Gelaterie/Ice Cream Shops, Gelcraft Solutions will provide the right solution for your business no matter how large or small.
 
Gelcraft Solutions specialize in display freezers, pozzetti freezers, batch freezers, pasteurizers, blast freezers, chocolate fountains, and various bakery equipment.

© 2026 Gelcraft Solutions

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Contact Us

(03) 9462 6422

13 – 15 Malua Street Reservoir VIC 3073

About Us

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